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Blog
Procurement 101

5 Critical Signs Your Category Management Needs an Upgrade

Christian Herdelt
Category Management
Processes & Workflows
Analytics & KPIs

The procurement function is at a critical crossroads in today's evolving global world. The strategies that once sufficed—focused heavily on cost-cutting and managing supplier relationships—are now being tested by unprecedented challenges. The urgency of this situation cannot be overstated. Supply chains are more interconnected and fragile than ever. Geopolitical tensions and environmental regulations are reshaping the way we source materials, and technological disruptions are forcing us to reconsider how we protect and optimize our operations.

The truth is, the methods that once drove success in procurement are no longer enough. Our category management strategies, which have been the backbone of procurement, must now evolve to meet these new realities. Our environment demands a more dynamic and adaptable approach that integrates advanced technologies, leverages real-time market intelligence and prioritizes various target dimensions alongside cost efficiency. Adaptability is the key to survival in this rapidly changing landscape.

The traditional, linear approach to category management—focused solely on reducing expenses and maintaining supplier relationships—can no longer keep up with the complexities we face today. A purely cost-centric view may save money in the short term. Still, it can expose the organization to long-term risks across multiple dimensions, such as compromised quality, supply chain disruptions, and even reputational damage if suppliers do not meet the necessary sustainability and ethical standards.

As various digital tools increasingly free capacity from operational and tactical procurement tasks, the focus must shift towards a more strategic approach. Now is the time to embed strategic procurement into the daily routine of procurement teams, ensuring that every decision made is not just cost-effective but also aligned with broader business goals and resilient to future challenges. This strategic shift is crucial for the long-term success of your organization.

However, there is a significant capability gap in many procurement teams, and it's understandable - Procurement was always seen as a cost-cutter function rather than a business value multiplier. This is why strategic procurement has often been overlooked and not established as a routine task, with many organizations underestimating its importance.

Reports suggest that Chief Procurement Officers and Procurement Leaders now see this as an immediate priority. In fact, Recent Oxford Economics findings indicate that procurement organizations worldwide are looking ways to shift away from their traditional role. When asked in the survey "Which of the following procurement tactics are you planning to use the most over the next two years to deliver value?" - 44% respondents chose category management as the leading value driver. ( Chart Below - Source : Oxford Economics Survey )

Yet, for many, the challenge lies in making this shift. Embracing a forward-thinking approach and adopting truly strategic procurement practices requires change management and a commitment to start, no matter where your organization currently stands on the procurement maturity spectrum.

There's always room to be more strategic. Once you start integrating strategic procurement into your daily routine—with the support of the right technology—the process becomes exponentially more effective. The benefits are comparatively much more immediate with respect to similar change management and digital transformation projects: you start reaping value as your procurement operations become more agile, resilient, and aligned with your organization's long-term business goals and values.

Let's explore the top five reasons leading procurement leaders believe category management needs an upgrade.

1. Struggling with Supply Chain Complexity

Global supply chains have evolved dramatically over the past decade, becoming more complex and interconnected. Today's supply chains involve managing multiple suppliers, dealing with fluctuating market conditions, and navigating the challenges of cross-border logistics. If your category management process is still focused primarily on cost savings and traditional supplier relationships, it's likely to need help to keep up with these complexities.

Understanding the Complexity

Modern supply chains are influenced by a multitude of factors, such as geopolitical tensions, environmental regulations, and technological disruptions. For instance, the ongoing conflict between Russia and Ukraine has severely impacted global energy and agricultural supplies, leading to soaring prices and forcing companies to find alternative sources. Geopolitical tensions, like the U.S.-China trade disputes, continue to disrupt supply chains, particularly in the tech industry, where semiconductor shortages have caused significant production delays.

Environmental regulations are also tightening globally, with the European Union leading the charge through initiatives like the Green Deal and the Carbon Border Adjustment Mechanism (CBAM). These regulations are forcing companies to overhaul their supply chains to meet stricter sustainability criteria, with non-compliance leading to substantial financial and reputational risks. Learn more about how the European Green Deal is redefining supply chains in this article by Hermes.

Additionally, technological disruptions have proven to be a significant threat. A recent example occurred in July 2024 when a faulty update to CrowdStrike's Falcon sensor software led to a global IT outage. This incident affected millions of devices worldwide, causing operational disruptions in critical sectors, including healthcare and aviation. The incident underscored the vulnerability of supply chains to cyber risks. Read more about how crowd strike outage created a ripple effect in the supply chain worldwide in this Forbes article.

2. Limited Focus on Cost Savings

Cost savings have traditionally been the primary focus of category management. Reducing expenses has always been a critical objective for procurement teams, driving efforts to negotiate better deals, streamline processes, and cut unnecessary costs. However, in today’s increasingly complex and competitive business environment, focusing solely on cost can be a myopic strategy.

While reducing expenses remains crucial, it is no longer the sole measure of procurement success. Modern procurement strategies must also prioritize various other target value dimensions that must align with overall business strategy, including sustainability, innovation, risk management, and supplier diversity among others to create long-term value for the organization.

The Bigger Picture:  Value Beyond Savings

Focusing exclusively on cost savings might deliver short term financial benefits, but it can also result in significant long-term losses and a misalignment with broader business objectives. This potential for long-term losses should caution us against a narrow focus on cost in procurement decisions, especially when they are made in isolation from the goals of individual business units.

To explain this further, Imagine a scenario where a procurement team, driven by the mandate to reduce costs, negotiates a contract with a low-cost supplier for raw materials used in manufacturing. On the surface, this seems like a win—lower costs mean better margins, right? However, the business unit that relies on these materials might have different priorities, such as maintaining high product quality, ensuring sustainability, or accelerating time to market.

If the chosen supplier cannot consistently meet the quality standards required by the business unit, this could lead to defects, product recalls, or dissatisfied customers. The immediate cost savings achieved by the procurement team would quickly be offset by the costs of addressing these issues. More importantly, the potential damage to the brand’s reputation should be a cause for concern. Additionally, if the supplier lacks the flexibility to adapt to changes in demand or supply chain disruptions, it could delay the launch of new products, giving competitors an advantage.

Furthermore, this narrow focus on cost can ignore the strategic value that procurement can bring to the table. By working closely with business units, procurement teams can identify opportunities to target real business value levers - whether that's through sourcing new, sustainable materials that align with the company's environmental goals or by partnering with suppliers who can co-develop new products that differentiate the brand in the market.

For instance, a business unit focused on innovation might prioritize working with suppliers who invest in research and development. If procurement can align its strategy with this goal, the organization could benefit from innovative products that command premium prices, ultimately driving revenue growth that far outweighs the initial cost savings from a low-cost supplier. This potential for revenue growth through strategic procurement decisions should give us hope for the future of our organization.

In essence, procurement's true value is realized when its strategies are aligned with the broader goals of the business units they support. This holistic approach ensures that every procurement decision not only considers cost but also the long-term impact on the organization’s growth, innovation, and market position. It’s about moving beyond the traditional view of procurement as a cost center and recognizing its potential as a strategic partner in driving business success.

3. Reliance on Outdated Frameworks

In light of the above, Traditional category management frameworks like the Kraljic Matrix are no longer sufficient for addressing the multifaceted challenges that procurement teams face. While these frameworks have provided a structured approach to managing procurement activities in the past, their limitations are becoming more apparent in today's dynamic global marketplace. To stay competitive and resilient, procurement teams must move beyond these outdated methods and adopt more flexible, forward-thinking approaches.

The Limitations of Traditional Frameworks

The Kraljic Matrix and similar traditional frameworks, such as procurement chessboards, have long been used to categorize procurement activities based on supply risk and profit impact. These models help organizations prioritize their efforts by focusing on cost reduction and risk mitigation. However, these frameworks can fall short in considering multiple value dimensions, which is crucial for a comprehensive approach to procurement.

For example, the Kraljic Matrix tends to oversimplify the complexities of modern supply chains by focusing primarily on cost and risk. This oversimplification can lead to potential risks and consequences, such as leaving organizations unprepared for unexpected challenges in an era where geopolitical tensions, environmental concerns, and technological disruptions are the norm.

To understand this, let's take a very simple example: consider a company employing a best-cost country sourcing strategy, where procurement teams source goods from countries offering the lowest production costs. Under the Kraljic Matrix, this might be seen as a clear win—low supply risk and high-profit impact. However, this approach often ignores other critical factors. For instance, sourcing from a low-cost country might lead to extended supply chains, making the company more vulnerable to geopolitical risks or natural disasters in that region. Additionally, this strategy might increase carbon emissions due to longer transportation routes, potentially conflicting with the company's sustainability goals.

Adopting a More Dynamic Approach

To address these limitations, procurement teams must embrace more dynamic and adaptable frameworks beyond cost and risk management. One such approach is Strategic Business Scenario Modelling (SBSM), which allows organizations to simulate various procurement scenarios and assess their impact on multiple dimensions, including cost, risk, sustainability, and innovation.

For example, using SBSM, a procurement team considering best-cost country sourcing could model different scenarios to understand the trade-offs involved. The team could simulate the impact of potential supply chain disruptions, such as political instability or environmental disasters in the sourcing region. SBSM would also allow them to evaluate the environmental impact by comparing the carbon footprint of sourcing from a distant, low-cost country versus a local supplier. Although local sourcing might incur higher initial costs, it could offer greater resilience, lower carbon emissions, and better alignment with the company's sustainability goals. Read more about scenario modeling and how akirolabs' category management software enables it in our eBook"

4. Cross-Functional Collaboration & Early Involvement Challenges

Effective category management cannot exist in isolation in today's complex business environment. The procurement function is inherently cross-functional, requiring input and collaboration from various departments such as finance, operations, marketing, and IT.

Yet, many organizations still struggle with siloed operations, where procurement decisions are made without adequate input from other stakeholders. This lack of cross-functional collaboration often leads to misaligned strategies, inefficiencies, and missed opportunities for value creation. Moreover, if there is an early procurement involvement with other stakeholders, the procurement strategies are built faster and more efficiently.

The Importance of Cross-Functional Collaboration

Procurement's role has evolved from a cost-focused function to a strategic partner that drives innovation, risk management, and sustainability across the organization. However, achieving this level of influence requires seamless collaboration with other departments. For example, consider a situation where the procurement team is focused on securing the lowest possible cost for raw materials while the marketing department is simultaneously working on a campaign that promotes the company's commitment to sustainability.

If these two departments operate in silos, the procurement team might opt for a supplier that offers the lowest cost but does not meet the company's sustainability standards. This misalignment can undermine the marketing campaign, damage the brand's reputation, and lead to customer dissatisfaction. In this case, the cost savings achieved by procurement are negated by the broader impact on the business.

Cross-functional collaboration is also crucial when implementing new technologies or processes. For instance, IT operations may have specific security and integration requirements to consider when selecting a new procurement software platform. If procurement and IT do not collaborate closely, the selected platform might not align with the organization's existing infrastructure, leading to implementation delays, increased costs, and potential security vulnerabilities.

To overcome these challenges, procurement teams must proactively engage with other departments and stakeholders throughout the procurement process. This begins with fostering a culture of transparency and communication, where procurement is seen as a strategic partner rather than a gatekeeper.

Adopting strategic procurement platforms such as akiro can facilitate better collaboration by providing a centralized system where all relevant stakeholders can access data, track progress, and contribute to decision-making. These platforms often include workflow automation, real-time analytics, and collaboration tools, which help streamline the procurement process and ensure alignment with broader business objectives. Read more about how RBI achieved this with help of akirolabs' category management software.

5. Opportunity to Digitally Transform Strategic Procurement

In recent years, much of the focus in procurement has been on digital transformation in tactical and operational areas. Companies have implemented automation to streamline processes, reduce manual tasks, and drive efficiency gains. However, as more organizations mature in adopting these technologies, the value they can extract from operational improvements is reaching a plateau.

The reality is that while operational and tactical procurement has been largely optimized, the real, untapped value lies in strategic procurement—a territory that has not yet fully embraced the potential of digital transformation. With the rise of technologies like AI, Generative AI (Gen-AI), and Large Language Models (LLMs), the opportunity to revolutionize strategic procurement is more significant than ever.

The Untapped Value in Strategic Procurement

Digital transformation in procurement has traditionally focused on improving operational efficiency—automating tasks, streamlining processes, and reducing manual workloads. While these efforts have brought gains, industry reports indicate that the value potential in strategic procurement is 4 to 5 times higher.

Strategic procurement involves long-term decision-making that aligns with broader business objectives. It involves managing supplier relationships not just for cost savings but also for targeting various value dimensions. Despite its critical importance, many organizations have yet to fully integrate digital tools into this area, leaving a significant gap between current practices and the potential benefits of a digitally transformed strategic procurement function.

Leveraging AI and Gen-AI for Strategic Procurement

The introduction of AI, Gen-AI, and LLMs offers a powerful way to bridge this gap. These technologies can analyze complex data sets, uncover patterns, and generate insights that enhance strategic decision-making. For example, AI can assess supplier performance on multiple dimensions, such as cost, quality, and innovation potential, enabling more informed and strategic sourcing decisions.

Generative AI (Gen-AI) is particularly valuable in simulating various procurement scenarios, helping teams understand the potential outcomes of different strategies. This capability allows procurement to transition from a reactive to a proactive function, optimizing sourcing strategies based on factors like supplier reliability and geopolitical risks.

Large Language Models (LLMs) further enhance decision-making by processing vast amounts of unstructured data, such as market reports and supplier communications. This provides procurement professionals with actionable insights that align with the organization’s strategic goals.

Embracing these technologies in strategic procurement will enhance efficiency and effectiveness and position procurement as a critical driver of innovation and value creation. Furthermore, these technologies can help establish strategic procurement as a routine task in your organization.

Conclusion

As we've explored through the five key signs, the traditional approaches to category management—once sufficient to drive success—are now being tested by unprecedented complexities in supply chains.

Each of these signs underscores a crucial reality: the need for an upgraded, strategic approach to category management is no longer optional—it is imperative. Whether it's grappling with the increasing complexity of supply chains, moving beyond a narrow focus on cost savings, breaking free from outdated frameworks, fostering cross-functional collaboration, or embracing the untapped potential of digital transformation in strategic procurement, the message is clear.

The old ways of doing things are no longer enough to ensure long-term success. Upgrading your category management strategy is more than adopting new tools or techniques. It's about rethinking procurement's role within the organization, aligning it with broader business goals, and leveraging advanced technologies to drive greater value.

Adopting category management software in your procurement transformation roadmap offers a path forward; as your organization moves forward, remember that the journey toward enhanced category management is about addressing immediate challenges and positioning your procurement function as a vital driver of business value.

The time to act is now. The benefits of a strategic, digitally-enabled approach to category management are too significant to overlook. By upgrading your category management today, you can ensure that your organization is well-prepared to meet the challenges of tomorrow and thrive in an increasingly complex and competitive global market.

Ready to see how strategic procurement can transform your business? Book a demo today to explore how our category management software can help you upgrade your category management strategy and align it with your organization's long-term goals.

Book a DEMO and See akiro in Action

2024-08-20
Blog
Procurement 101

Generative AI in Procurement: 3 Layers to Accelerate Category Management Maturity

Christian Herdelt
Procurement
Digital & AI
Category Management

Introduction: Why Generative AI in Procurement is needed Now

Generative AI (Gen AI) is disrupting every industry, and procurement is no exception. The changing landscape, influenced by geopolitical tensions, environmental regulations, evolving consumer preferences, and disruptive technology, has made procurement more complex than ever. Traditionally seen as a cost-cutting function, procurement must now ripen into a strategic role that enables businesses to thrive in this fast-changing environment. The pressing question is: How can procurement leaders mature to the challenge of complexity and disruption?

In this case Gen AI  in procurement is not only the cause but also the cure. This transformative technology is driving change across procurement, particularly in category management. From automating routine tasks to enabling data-driven decision-making. While adoption rates of Gen AI in procurement remain relatively low, as noted by Supply Chain Management Magazine, AI is no longer optional—it’s essential for advancing procurement Maturity and gaining competitive advantages.

By the end of this article, you’ll understand how Generative AI in procurement can unlock exponential growth in maturity, helping your team optimize processes and build resilience.

Scratching the Surface

Many of us already use Generative AI in our daily lives—whether drafting emails or automating repetitive tasks. According to a pulse by The Art of Procurement, 55% of respondents identified accelerated workflows as AI's primary benefit. However, while this efficiency boost is valuable, it only scratches the surface of what Generative AI in procurement can achieve in category management.

The real transformative power of Generative AI lies deeper. It helps businesses make faster, smarter decisions and optimises procurement processes far beyond basic automation.

What is Generative AI and Its Impact on Procurement?

Generative AI is a type of artificial intelligence that learns from existing data to create new content, ideas, or patterns. In procurement, it revolutionizes category management by automating complex tasks, predicting market trends, and generating actionable insights that enable smarter decision-making. For instance, Generative AI can interpret large datasets to provide function-specific outputs that enhance Source-to-Contract (S2C) processes.

Driving Category Management Maturity with Generative AI

Gen AI in Procurement

Procurement maturity is a framework for assessing the effectiveness and strategic alignment of an organisation’s procurement function. It reflects the progression from operational activities to advanced, strategic initiatives that drive multi-dimensional value across the business. By leveraging Generative AI, procurement teams can accelerate this journey, optimising not just cost efficiencies but also strategic decision-making, innovation, and resilience.

Generative AI isn't just about streamlining processes—it’s about catalysing exponential growth in your procurement maturity. Let’s explore how AI accelerates this journey through three essential layers of value: automation, trend identification, and strategic decision-making.

1. Layer - Automation: The First Step to Maturity

At its most basic level, Generative AI automates repetitive tasks like generating RFPs (Requests for Proposals), contracts, and automating supplier classification. AI-driven tools can pull data from vast libraries to create tailored documents in a fraction of the time it would take a human team. By using AI in procurement workflows—such as supplier onboarding and spend analysis—organizations can reduce time spent on these tasks by up to 80% (KMPG).

Automation frees up procurement teams to focus on strategic activities like supplier relationship management and long-term planning, pushing them toward the mature stages of category management.

2. Layer - Trend Identification and Mitigating Risks

Beyond automation, Generative AI for procurement provides a deeper layer of value through trend identification. AI can analyze internal procurement data along with external market signals, such as supply chain risks or price fluctuations, to predict disruptions before they happen.

AI tools can also scan public databases, industry reports, and news sources to provide real-time market intelligence on supplier performance or geopolitical risks. This allows procurement teams to adjust their strategies proactively, optimizing both cost savings and risk management.

3. Layer – Strategic Decision-Making with Generative AI in Procurement

The most transformative layer of value comes from AI for Procurement-driven decision-making. By synthesizing large sets of structured and unstructured data, Generative AI in Procurement helps leaders make more informed, data-backed decisions. It evaluates multiple data points—like supplier performance, cost-effectiveness, and market conditions—simultaneously to offer actionable recommendations.

For instance, Gen AI in Procurement-powered systems can assess suppliers based on factors like reliability, cost, and geopolitical risk, ensuring procurement teams make optimal, strategic choices. Additionally, AI can simulate negotiation strategies, providing data-driven insights to achieve better outcomes, driving 4x more value in procurement operations.

How akirolabs Can Help:

akirolabs specializes in empowering procurement leaders to unlock the full potential of Generative AI in Procurement for strategic decision-making. Our platform integrates cutting-edge AI for Procurement capabilities with intuitive workflows to deliver actionable insights tailored to your business needs. Here’s how akirolabs supports procurement teams in Layer 3:

  • Data Synthesis and Advanced Insights: akirolabs' AI-driven analytics consolidate internal procurement data and external market intelligence into a single, user-friendly interface, offering a holistic view of category performance and supplier dynamics.
  • Scenario Modeling and Predictive Analytics: Through akirolabs, teams can simulate various procurement scenarios, analyze the impact of different strategies, and anticipate market shifts. This ensures your decisions are both data-informed and future-ready.
  • Tailored Strategic Recommendations: Our platform provides customized, AI-powered recommendations for optimizing supplier portfolios, achieving cost efficiencies, and aligning with ESG objectives.
  • Collaboration-Driven Innovation: With akirolabs, procurement teams can collaborate across functions to align category strategies with organizational goals, ensuring your decisions not only mitigate risks but also drive long-term business value.

By partnering with akirolabs, your procurement team will transform from operational managers to strategic leaders, capable of navigating complexity and driving innovation in your organization.

Why Now is the Time to Embrace Generative AI in Procurement

In conclusion, Generative AI in Procurement is revolutionizing category management by automating processes, predicting market trends, and enhancing strategic decision-making. It enables procurement teams to unlock new efficiencies and more importantly – drive exponential maturity, transforming them from operational support functions to strategic enablers.

Now is the time to leverage AI for Procurement to accelerate your procurement maturity and achieve a competitive edge. Book a free demo with akirolabs today to see how we can elevate your category management maturity. Visit our website for the latest updates on Gen AI in Procurement.forming them from operational support functions to strategic enablers.

2025-01-25
Blog
Procurement 101

The Complete Guide to Understanding the 4 Procurement Maturity Levels

Michael Pleuger
Category Management
Events & Trends
Procurement
Sourcing

In today's rapidly evolving business landscape, procurement has emerged as a critical function that can significantly impact an organization's success. As global events reshape supply chains and business priorities shift, the role of procurement has transformed from a mere support function to a strategic partner driving value creation. Understanding the different levels of procurement maturity is crucial for organizations aiming to optimize their operations and gain a competitive edge.

The Importance of Procurement in Modern Business

Procurement's role has expanded beyond traditional transaction processing and supplier management. Today, it is a vital component of business strategy, innovation, and sustainability. Organizations excelling in procurement maturity are better positioned to navigate market fluctuations, mitigate risks, and capitalize on opportunities. Optimizing procurement practices allows companies to achieve cost efficiencies, enhance supplier relationships, and support overall business objectives.

Understanding Procurement Maturity Levels

Procurement maturity levels provide a framework for assessing the effectiveness and strategic alignment of an organization's procurement function. These levels range from basic operational activities to advanced strategic initiatives that drive multi-dimensional value. Let’s delve into each level and understand their unique characteristics and impact on organizational performance.

From Operational to Strategic

Advancing from an operational role to a strategic business partner involves several stages. Each level of maturity reflects an increased integration of procurement with broader business goals and a greater emphasis on value creation. This journey is marked by transitioning from essential transaction management to advanced strategic initiatives encompassing innovation, sustainability, and cross-functional collaboration.

Level 1: Support Function Focus (Operational P2P)

At the foundational level, procurement primarily focuses on the fundamental aspects of the purchase-to-pay (P2P) cycle. The main objectives are ensuring that suitable materials are available at the right time, minimizing costs through essential negotiation, and managing transactional activities such as requisitioning, ordering, and payment processing.

The Basics of Purchase-to-Pay (P2P) Cycle

The P2P cycle is the core of operational procurement. It often involves requisitioning materials, placing orders, receiving goods, and processing payments. This level ensures the necessary materials are available for production and operations, maintaining business continuity.

Key Objectives and Activities

At this stage, procurement aims to:

  • Ensure timely availability of materials
  • Minimize costs through essential negotiation
  • Manage transactional activities efficiently
  • Ensure compliance with procurement policies
Challenges and Limitations

Procurement at this level is mainly reactive and administrative. The focus is on compliance and managing supplier performance rather than contributing to strategic business planning. The activities are essential for maintaining smooth operations but lack the strategic impact required to drive significant business value.

Level 2: Cost Cutter Focus (Tactical S2C)

As organizations recognize the potential of procurement to drive cost savings, they move to a more tactical approach. At this level, procurement activities become more structured, incorporating strategic sourcing initiatives, basic supplier management practices, and short-term cost-cutting measures.

Strategic Sourcing Initiatives

Strategic sourcing involves systematically evaluating and selecting suppliers for long-term cost savings and supply stability. This includes conducting market analysis, negotiating contracts, and leveraging economies of scale. For more insights on strategic sourcing, you can refer to the CIPS Guide to Strategic Sourcing

Supplier Management Practices

Effective supplier management practices at this level include regular performance reviews, supplier audits, and the development of long-term supplier relationships. These practices help ensure suppliers meet the organization's quality and delivery standards. Learn more about supplier relationship management

Short-term Cost-Cutting Measures

At this stage, the primary focus is achieving immediate cost reductions through competitive bidding, contract renegotiation, and volume discounts. While these measures deliver tangible benefits, they often remain isolated from broader business functions

Level 3: Strategic Sourcing - Siloed Power Game & Category Management Focus

At this level, procurement begins to align more closely with business strategies. The focus shifts to managing categories to optimize savings and support long-term organizational goals. However, traditional category management often remains within a siloed framework, leading to several limitations.

Overview of Category Management

Category management involves grouping similar products or services to leverage purchasing power and achieve significant savings. This approach allows procurement teams to develop specialized strategies for different categories, enhancing efficiency and effectiveness. check out why Procurement Leaders think old school category management is no longer effective.

Traditional Frameworks like the Kraljic Matrix

The Kraljic Matrix is a widely used framework in category management. It categorizes products based on supply risk and profit impact, helping procurement teams prioritize sourcing strategies. However, this approach can be overly tactical and fail to account for the unique needs of different business units. Read more about the Kraljic Matrix from CIPS.

Limitations of Siloed Approaches

Despite intentions to support strategic objectives, siloed procurement practices can lead to several challenges:

  • Limited collaboration with other business units
  • A narrow focus on internal procurement efficiencies
  • Inability to fully align with broader business goals

While this level represents a significant improvement over previous stages, it still falls short of accurate strategic alignment.

Four levels of procurement maturity

Level 4: NextGen Strategic Procurement (Truly Strategic)

This is where procurement truly comes into its own as a strategic business partner. At this level, procurement transcends traditional roles to fully align with overarching business objectives. Critical characteristics of NextGen Strategic Procurement include scenario modeling, multi-dimensional value creation, cross-functional collaboration, digital transformation, agility and responsiveness, risk management, and sustainability focus.

Characteristics of NextGen Strategic Procurement

NextGen Strategic Procurement is characterized by a holistic and integrated approach that aligns procurement strategies with overall business goals. It focuses on creating value across multiple dimensions, including cost savings, sustainability, resilience, and innovation.

Scenario Modeling : Scenario modeling provides a comprehensive view of procurement activities, incorporating various business requirements and external factors. This approach allows procurement teams to develop strategies adaptable to changing market conditions and aligned with overall business goals.

Multi-dimensional Value Creation for Business: Procurement at this level focuses on creating value beyond cost savings. This includes enhancing sustainability, driving innovation, and improving supply chain resilience. By adopting a multi-dimensional approach, organizations can achieve more significant long-term benefits.

Cross-functional Collaboration: Early engagement with various departments ensures that procurement strategies are aligned with their needs and objectives. This fosters a unified approach and enhances the strategic impact of procurement activities.

Digital Transformation: Advanced technologies, including AI and machine learning, are leveraged to enhance decision-making, streamline operations, and drive innovation. Digital transformation enables procurement teams to become more agile and responsive to changing market conditions. For more information on digital transformation in procurement, visit Gartner's insights on procurement technology

Agility and Responsiveness: Integrating digital systems helps procurement teams quickly adapt to market fluctuations and evolving business needs. This agility ensures that procurement remains a strategic asset in a dynamic business environment.

Advanced Risk Management: Advanced risk assessment and mitigation strategies are implemented to ensure a resilient supply chain. This includes identifying potential risks, developing contingency plans, and proactively managing supplier relationships. For more on risk management, refer to this whitepaper by Sphera.

Sustainability Focus: Procurement plays a crucial role in driving sustainability initiatives throughout the supply chain. This includes sourcing from environmentally responsible suppliers, reducing waste, and supporting sustainable production practices.

The impact of NextGen Strategic Procurement is significant, with benchmarks indicating potential value generation up to 4.4 times higher than traditional approaches. For further reading on why NextGen is the way forward, check out the ebook "Category Management is Dead: What Comes Next"  from us.

Navigating the Path to Procurement Excellence

Regardless of your organization's procurement maturity curve, there's always room for improvement. Here are some critical steps to consider as you work towards achieving NextGen Strategic Procurement:

Assess Your Current State: Conduct a thorough evaluation of your procurement function to understand your maturity level. This involves reviewing existing processes, identifying gaps, and benchmarking against industry standards.

Set Clear Goals: Define what you want to achieve with your procurement function and how it aligns with your business strategy. Setting clear goals provides direction and helps prioritize procurement initiatives.

Invest in Technology: Embrace digital transformation by implementing advanced procurement tools and platforms to streamline processes and provide valuable insights. Technology investment is crucial for enhancing procurement efficiency and effectiveness.

Develop Your Team: Invest in training and development to ensure your procurement team has the skills to operate strategically. This includes developing competencies in strategic processes for procurement, risk management, and sustainability.

Foster Collaboration: Break down silos by encouraging cross-functional collaboration and early stakeholder engagement in procurement decisions. This ensures that procurement strategies are aligned with the needs and objectives of different business units.

Implement Scenario Modeling: Adopt advanced methodologies like scenario modeling to enhance decision-making and strategic alignment. Scenario modeling helps develop adaptable strategies for various business requirements and market conditions.

Focus on Sustainability: Integrate sustainability into your procurement strategies to meet regulatory requirements and stakeholder expectations. Sustainable procurement practices can drive long-term value and support corporate social responsibility goals.

Continuously Improve: Review and refine your procurement strategies regularly to align with evolving business needs and market conditions. Continuous improvement is essential for maintaining procurement excellence and achieving long-term success.

Conclusion: Embracing the Future of Procurement


As we navigate an increasingly complex business environment, procurement's role continues to evolve. Moving beyond traditional cost-cutting measures, NextGen Strategic Procurement can potentially drive significant value creation across multiple dimensions.

Organizations can transform their procurement function into a powerful driver of business success by understanding the different levels of procurement maturity and working towards achieving accurate strategic alignment. Whether you're just starting your journey or looking to take your procurement function to the next level, embracing the principles of NextGen Strategic Procurement can help you stay ahead in today's competitive business landscape.

The journey toward procurement excellence is not about chasing the next framework or digital tool, but about fundamentally rethinking how procurement creates value. As traditional models like the Kraljic Matrix or siloed category management lose relevance, the future belongs to organizations that embrace collaboration, sustainability, and AI-augmented decision-making. At akirolabs, we see this shift every day with our customers. By embedding next-generation methodologies such as strategic scenario modeling, procurement with purpose, and human-AI augmentation, we are helping procurement leaders redefine their role—from cost managers to value architects.

This transformation is not just theoretical; it is happening in practice. Leading enterprises across industries are already leveraging akirolabs to co-create strategies with their stakeholders, align procurement with business priorities, and capture multidimensional value—savings, sustainability, innovation, resilience—at once. The result is a procurement function that is no longer reactive or transactional, but always-on, future-proof, and business-critical.

We believe the next era of procurement is already unfolding—and it requires bold leadership. To illustrate how this vision comes to life, we invite you to watch our short video where we showcase how akirolabs enables procurement teams to move up the maturity curve and deliver 4–5x higher value. The only question is: will you lead this transformation, or follow?

2024-07-26
Blog
Procurement 101

Procurement in the C-19 Spotlight

Dr Christoph Flöthmann
Risk & Compliance
Procurement
Events & Trends

Are the Procurement Labs developing the desperately sought-after C-19 business vaccine for strengthening the immune systems of our economy and our businesses?

The Covid-19 pandemic has moved procurement into the spotlight. Politicians and business leaders alike, placed significant attention on procurement and supply chain management when it comes to alleviating the pandemic’s economic and commercial impacts. Globally, governments got involved in securing supply of respiratory equipment and masks. Top management across all industry sectors rolled up their sleeves to help securing raw materials and components for their production to not come to a standstill. Now, that the laboratories of BioNTech / Pfizer and Moderna have announced a breakthrough with their C-19 vaccines, the governments globally again get involved in securing the supply of sufficient doses for their countries’ population.

The most recent (September 2020), second edition of the Bertelsmann Foundation’s megatrend report illuminates how the pandemic is slowing down globalization and is accelerating digitalization

  • The international division of labor is coming increasingly under pressure
  • Where previously efficiency and cost minimization have been the decisive aspects in shaping the international division of labor, the post-pandemic new normal will much more focus on the question of continuity of supply, solidarity and sustainability 
  • There is already a first tendency of re-shoring production capacity to avoid dependencies on certain geographies or countries
  • The use of digital technologies will continue to accelerate and will reduce the risk for companies to be exposed to immediate risks and issues such as sickness related shortages of supply from specifically impacted geographies and industries

These conclusions and specifically the value chain aspect of globalization clearly emphasize the importance of procurement in finding an effective medication from an economic and business perspective.

Can the Procurement Labs develop the desperately sought-after BNT162b2 or mRNA-1273 business equivalent?

To a certain degree procurement can. Of course, procurement will not stop the spreading of the virus and procurement cannot directly prevent or tackle the decline in demand, buying power and top-line revenues. However, procurement can

  • play a much more prominent role in creating business resilience
  • play a decisive role in strengthening a company’s immune system
  • be the vaccine preventing symptoms like shortage of supply or disrupted value chains, unprofitable value constellations or ineffective and inefficient supply networks

However, procurement must reinvent itself to take on a new role and to avoid heavy side effects.

The new normal: The future role of procurement is being the powerhouse of information and the ecosystem orchestrator 

Already before the world even thought about Covid-19, it was undergoing rapid disruption. In addition to globalization and digitalization, we have seen a variety of disruptors across all industries sectors, turning our world, our economies and our businesses upside-down: climate change, renewable energy, e-mobility, artificial intelligence, autonomous driving, flying taxis, amazonization together with omni-channel sales and fulfillment, Industrie 4.0 and the Internet of Things, etc.

Irrespective of being a global blue chip, a mid-sized regional or a small-sized local player, businesses needed to respond to these challenges with new or at least revised strategies and business models, for example the numerous variations of platform business models.

Back then – before Covid-19 – procurement was already seeing an upgrade in the companies’ pecking order. It was up to procurement to enable these new business models and already then procurement needed to change its focus. It was much more about scouting for innovation and innovators, buying new content, such as digital content and it was about buying from new sources of supply rather than the long-established supply base. start-ups and ecosystems started playing a vital role, not only changing processes and procedures but also changing behavioral patterns and the ways of working, allowing for agility and adopting a failing forward attitude. Procurement moved much closer to the companies’ core business to effectively enable the new business models. Procurement established innovation hubs and incubators for start-ups and scale-ups to leverage its business eco-systems.

And of course, already then, digitalization was playing an important part. More and more, operational and tactical procurement, i.e. the purchase-to-pay and source-to-contract processes got digitized and, in some advanced cases, even digitalized. Already back then, it became clear that procurement would need a new role in the future, as P2P and S2C technology in combination with robotic process automation and chat-bots, artificial intelligence and advanced analytics would replace this kind or procurement work or would shift the job towards the business owners.

Covid-19 has brutally revealed that those companies that had already started the digital transformation of procurement, could much better deal with the economic consequences of the pandemic than those companies which were lacking transparency due to missing data points. Data and transparency are ultimately allowing for business insight and business foresight, scenario modelling and effective strategic decision making.

Decelerated globalization is accelerating digitalization

Clearly, Covid-19 has further accelerated this transformation towards ecosystem or value chain orchestration. As the Bertelsmann Report explains: the globalization is slowing down. But by no means, does this imply that the value chain and business ecosystems will be easier to manage. The opposite is the case: we will still see global division of labor. It must and will remain for competitive cost and pricing reasons. However, at the same time, we will see local or regional dual or second sources to avoid the dependency on higher risk sources. Hence, the need for even more transparency and even more sophisticated scenario modelling increases. The various possible value chain configurations imply different value set-ups and value is not as simple as cost and risk only. It must comprise many more aspects, such as end-customer valuenet promoter scorestime-to-marketinnovation power and agility as well as resilience and sustainability in all its facets. 

The currency in procurement will change from savings to business insight & business foresight, i.e. towards delivering the key intelligence to make better strategic corporate decisions. Procurement is the function with the most interfaces within every business. Internal, cross-functional interfaces, such as R&D, Finance, Operations, Sales & Marketing as well as external interfaces with suppliers, analysts, banks, academia, advisors, IT providers etc. This role as the spider-in-the-web is determining the future role of procurement as the powerhouse of information and the ecosystem orchestrator. No other function has a more immediate access to more relevant data and information than procurement.

RIP Category Management – Procurement must think beyond category

All this requires a much stronger strategic angle and a much deeper integration into the core business. The strategic procurement capability, also known as category management, is the starting point for procurement’s new role. However, traditional category management is not good enough, category management is a procurement perspective only. Nobody else in the business thinks in categories. Except for the retail industry, in which category is an end-to-end perspective, no industry sector structures its core business around procurement categories. Categories are used by procurement to allow demand aggregation and bundling. This is specifically true for indirect spend, but also for direct spend – for example if a raw material or component is bought for various business units. Therefore category management is a means for driving savings.

More advanced CPOs and buyers are sharing with us that they do not care about categories any longer. This is because the declining focus on savings. In order to be a valued and respected business partner, it is essential for procurement to think beyond category – to think in the same dimensions the core business does – to think in the same dimension the customer does. It is mandatory to deliver a much broader definition of value. What does beyond category mean? In automotive, procurement centers around the end product, i.e. a car or a platform or even around a mobility concept. In pharma, procurement centers around a blockbuster drug or a future integrated health solution. In construction or telecoms, procurement centers around a new technology such as 5G or an infrastructure project. There are many more examples and they all have in common, that procurement needs to also consider the entire life cycle of the category, product, project or service as well as its next evolution, e.g. from a car producer to a mobility provider. 

Making procurement the business vaccine 

The global race for an effective serum against the virus requires everything from the world’s leading virologists and biochemists. In the laboratories of BioNTech / Pfizer and Moderna, the experts have already achieved heroic status by working relentlessly and ultimately delivering the so much needed breakthrough innovation and reaching the most important milestone towards controlling the virus and defeating the pandemic.  

Just like the pandemic itself, its economic impact on our businesses requires effective treatment. The scientists and pragmatists in the procurement labs can now elevate procurement to a heroic and truly strategic future. This requires developing the respective breakthrough capabilities for dealing with the new normal.

Still, the existing digital procurement solution landscape of operational P2P solutions and tactical S2C solutions as well as specialized procurement apps, such as digitized category strategy toolboxes and supplier scouting and relationship tools are rather accelerating the decline and elimination of procurement as we know it. It is the truly strategic procurement process beyond category which – once properly digitalized – will allow procurement to take on its new role.

Stay tuned… 

2023-10-11

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